🔁 Returns & Exchanges

✔ Hassle-Free Returns

✔ Easy Exchanges

✔ Shop with Confidence

Return Policy

We want you to be completely satisfied with your purchase.
If you’re not happy with your order, you may request a return within 14 days of delivery.

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Eligibility

To be eligible for a return, items must be:

• Unused and in original condition
• In original packaging
• Free from any signs of wear or damage

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Exchanges

We accept exchanges for items of the same value (e.g., different color or style).
If you need a different item, we’re happy to help you exchange it quickly.

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Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We offer free exchanges for defective or incorrect items.

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Non-Returnable Items

The following items are not eligible for return:

• Used or worn items
• Final sale items
• Customized or personalized products

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Refund Process

Once we receive and inspect your return, your refund will be processed within 3–5 business days.
Refunds will be issued to your original payment method.

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How to Start a Return

To start a return or exchange, please contact us at:
📧 qiupg@hotmail.com

Please include your order number and reason for return.

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Important Notes

We are not responsible for returns lost in transit.
Please use a trackable shipping service when returning items.

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Need Help Choosing?

Not sure about your choice? Contact us before ordering — we’re happy to help you pick the perfect style.